Get onboard

Track My Train is only available on our trains. So hop on and get comfortable.

Connect to WiFi

Select Avanti FREE Wi-Fi in your settings.

Go to Track My Train

Open in your browser.

Got a question?

Is Avanti Wi-Fi complimentary?

Yes - all our customers can access and use our complimentary Wi-Fi. And it doesn't just stop there.... Once your mobile device has established the 'Avanti_Free_WiFi' connection you can get online or view our great Track My Train live journey information in a few simple steps.

How do I connect to the Avanti Wi-Fi?

Our Wi-Fi system supports most Wi-Fi enabled devices and laptops so you can get online or view Track My Train.

  • Avanti Track My train are only available on our trains. So hop on and get comfortable.
  • Select Avanti_Free_WiFi in your settings.
  • At this point you will be directed to the simple log-in page where we ask for some details, but we will not share these with anyone else, then accept our T&C's and you are nearly there.
  • The Avanti on board hub page will now appear simply click on Track My Train sit back, relax and start viewing...
Having an issue connecting to the Avanti West Coast Wi-Fi?

If your device doesn't connect automatically, please review these Frequently Asked Questions. The Avanti West Coast staff on-board are there to help but the best way forward is to telephone the Avanti_Free_WiFi team at Maclaren as they can with any issues or questions you may have when using our Wi-Fi service. You can contact them on 0333 000 2377

* The Maclaren hours of support are Monday to Sunday 05:00-01:00. Calls are charged at a local call rate.

What is Avanti Track My Train?

Avanti Track My Train is the official Media portal from Avanti West Coast.

How do I access Track My Train?

Track My Train enables customers to follow the progress of the train they’re travelling on in real-time, using their own personal device. Simply connect to the onboard Wi-Fi and select the Track My Train icon on the Wi-Fi homepage. The tool auto-populates information relating specifically to the train journey you are currently on. The service will only work when you have connected to the onboard Wi-Fi, so please do not attempt to access it when you are offboard the train.

Which internet browsers does Avanti Track My Train support?

We currently support the latest versions of:

  • Safari - iOS*, Mac OS
  • Google Chrome - Android, Windows, Mac OS
  • Firefox - Windows, Mac OS
  • Opera - Windows, Mac OS
  • Silk - Amazon Fire OS only

*For iOS (iPhone and iPad) you will need to have version 11.2 or above installed. We will prompt you if you don't have the right version, but generally, iPhone 5s, iPad Mini 2, iPad Air and above can support iOS 11.2. If you have an older version you will still be able to read the news, magazines and play games.

What if the train journey info is incorrect?

We always try to deliver the correct information for the journey you are travelling, however if you find this is incorrect or not available on train, please access the feedback button at the bottom of the Track My Train page and complete the quick survey to let us know.

How do I get back to the onboard Hub?

Click on the Avanti Logo at top of Track My Train page. We’ve also added a section called Onboard Hub in the Menu drop down where you can click on it to take you back to the main onboard Wi-Fi homepage to access other services.